Starbucks sent out this Tweet:
We apologize to the two individuals and our customers for what took place at our Philadelphia store on Thursday. pic.twitter.com/suUsytXHks
— Starbucks Coffee (@Starbucks) April 14, 2018
Okay, what happened?
- They came in and asked to use the bathroom without buying anything.
- The manager asked them to leave.
- They said they were waiting for someone but still hadn’t bought anything.
- The manager called the police.
- They men were arrested.
Now Starbucks is being blasted for being racist.
Whatever! It's old. Going high doesn't work because we continue to be treated like garbage just for existing. You only care about your revenue and I hope that at least this location will go out of business.
— Cheryl Riley (@80sGirlCheryl) April 15, 2018
So when are you going to FIRE the employee who placed the call for PROFILING two Black Men who were just sitting there waiting on a colleague? When will you FIRE the manager who allowed the call and didn’t absolutely nothing to stop it? I have questions @Starbucks!!
— Rae Hope (@IAmRaeHope) April 15, 2018
Even VOX got in on it “Two black men were arrested in a Philadelphia Starbucks for doing nothing.”
This is what an entitled victim mentality ultimately leads to.
The black men did nothing and that was the problem.
Starbucks is a business. It is not a hangout. They make money selling coffee and snacks. They spend money on rent, cleaning supplies, and labor. If you use the bathroom you cost them money. If you buy something from them, you make them money.
This is why the policy “bathrooms are for paying customers only” is a thing.
It also keeps vagrants out of the bathrooms. There is nothing worse than a homeless man giving himself a sponge bath with the hand towels in a bathroom. (Yes, at one point in my life I had to deal with that.)
I have bought more cups of coffee or frozen lemonades* than I can count just to be able to take a baby into a bathroom to change a diaper.
*Chick-Fil-A has the cleanest, most family friendly (diaper changing stations in men’s rooms) bathrooms of any chain restaurant I’ve ever seen. I will go out of my way to find a Chick-Fil-A when I hear “daddy I need to potty.”
The manager called the cops because that is precisely what he was supposed to do. Employees are not supposed to get into confrontations with customers or other people in the store. That’s become standard policy.
When I worked in a convenience store, the employees were not allowed to stop shop lifters. You could walk in and start carrying cases of beer out the door and all they could do is say “stop.” The rule was they had to call the cops for any type of disturbance.
This whole situation could have been avoided if the two men had the common courtesy of buying a drink before asking to use the bathroom. That’s how I was raised.
When the manager approached them and asked them to leave had they said “We’re waiting to meet someone, but how bout we buy some drinks?” I’m sure the manager wouldn’t have called the cops. But not being a paying customer and asking to use the bathroom and not offering to buy anything after being confronted by the manager is asking for trouble, regardless of race.
The Starbucks near where I used to leave would kick people out after so long because kids would buy a short coffee and use the WiFi for hours taking up tables.
A business exists to make money and if you are not making them money, they have every right to ask you to leave.
But when you have a world full of people who are entitled victims, they don’t get that and see racism as the only reason why two men can’t loiter in a Starbucks and use the restroom without a purchase.
Of course Starbucks issued an apology and “plans to investigate the pertinent facts and make any necessary changes to our practices that would help prevent such an occurrence from ever happening again.”
What they should say is “we’re sorry that these men were arrested but if you want to pee in a Starbucks, buy a drink first.”
Nope, they apologized so the dumping on by cry-bullies will continue.