My local taco Bell and Burger King are the only restaurants that I go to because they have passed aced their health inspections. The employees in the BK tend to be older, past their 22 to 25th birthdate while the Taco Bell are mostly under and at 20. To both I treat with the utmost courtesy and other than in one instance at TB where the Drive-Thru guy wanted me to buy what he was recommending rather than what I wanted, I had great service from both places.

I always say Please and Thank You, with a smile both in my face and in my voice.  I have seen that simple formula change the attitude on people who 5 seconds before were upset or mad or bored.  It simply pays to be nice and polite. I have seen people lose their cool and become impolite assholes because their food was not ready in the 10 seconds they allotted themselves in their minds to collect it making themselves miserable, the workers miserable and ticking me off because now I have to deal with the crap they leave behind.

Mistakes happen, delays happen and usually stuff is resolved in 3 minutes which is the average it takes for fries to be cooked at a fast food restaurant. If you cannot afford 3 minutes, maybe you should brown bag and spare yourself and everybody the theatrics of indignation. Plus you save yourself the possibility of having your food spit on prior to wrapping.

It is like the old bumper sticker said: Smile. It is contagious.