Mine died yesterday. This is unfortunately the second time. I had ignored the first go around because how well the other cams had performed (and still are) and i thought it was just simply bad luck I got a crappy one. I got sent a replacement since I was under warranty and never gave it a thought till last night when it died again

I just checked and they have removed all but one of the doorbell cameras from their site. I also checked Amazon (where I bought it) and the negative ratings fore my doorbell cam had skyrocketed.

My rule for buying stuff online is that anything with a 20% ratings of 1 and 2 starts gets ignored. My camera is suddenly running 42%.

If you excuse me, I am now heading for the phone and have a nice long chat with ZModo’s customer service.  Again, this is for the doorbell camera, not their outdoors.

UPDATE:
Just finished (rather fast) with their customer service. They are having issues with an internal battery they have which I did not know it existed since the doorbell is hard wired. RMA number incoming and to be substituted with a Greet HD and 6 extra months of the cloud for free.

I will admit that was faster than I thought it would happen. Good for them.